Welcome to Pelligrina Australia – Pure Care. These Terms and Conditions govern your use of our website and the purchase of our products.
1. Use of Website
By accessing our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our site.
2. Eligibility
You must be at least 18 years old or have parental/guardian consent to make a purchase.
3. Products & Orders
All products listed are subject to availability.
Prices are in AUD and inclusive of GST unless stated otherwise.
We reserve the right to refuse or cancel orders for any reason, including suspected fraud or pricing errors.
4. Shipping & Delivery
Orders are processed within [1–3] business days.
Delivery times vary depending on your location and shipping method.
We are not responsible for delays caused by courier services or customs.
5. Returns & Refunds
Due to hygiene reasons, we do not accept returns for change of mind.
If your item is faulty, damaged, or incorrect, please contact us within 7 days of receiving it at admin@pelligrina.com.au for a replacement or refund.
6. Intellectual Property
All content, including logos, images, product descriptions, and text, is the property of Pelligrina Australia and may not be reproduced without written permission.
7. Limitation of Liability
We do not guarantee that our skincare products will be suitable for all skin types. Please perform a patch test before use. We are not liable for any allergic reactions, misuse, or side
effects.
8. User Accounts
You are responsible for maintaining the confidentiality of your account and password. We are not liable for any loss resulting from unauthorised use of your account.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page.
